Our operating model
In April 2021, the Latrobe Health Assembly launched its âTriple Diamondâ operating model (shown below). Designed to encourage collaboration on refined areas of opportunity, the âTriple Diamondâ operating model has provided the organisation with a sophisticated approach to managing perceived problems within Latrobe Valley, identifying the actual opportunities and bringing together subject matter experts along with community.
How does it work?
We begin with our âPerceived Problemâ, entering the SCAN diamond (first diamond) we explore the current situation within the community.
Before progressing to the IDEATE (second diamond), we refine the âPerceived Problemâ to identify the âActual Opportunitiesâ. Using our âActual Opportunitiesâ as a framework, the âIDEATEâ diamond investigates possible expansions of concepts or develop new concepts.
We then progress to EXPERIMENT (third diamond) where we trial our initiatives while exploring opportunities for expansion.
Finally, we enter PROMOTE (half diamond). Here we tell the story, including promoting the initiative with community and sharing our learnings to other organisations.
Do you have a concept that could improve the health and wellbeing of Latrobe?
We are always seeking innovative concepts from community. You don’t need to be an expert, just someone with a creative solution to a problem. If that’s you, click the link below and send us your concept.
