The CATCH program was funded by LHA to enable Latrobe Valley residents to navigate personal crisis via phone or text support. The CATCH Coach provided ongoing empathic support for a period of twelve weeks to assist individuals in building resilience, containing and alleviating emotional distress, and affirming self-efficacy. The project was successful in achieving its objectives, including:
- Increased safety of people experiencing a crisis;
- Increased social connection and networks, including family, friends, and community and service providers where required;
- Increased resilience and containment and alleviation of emotional distress
- Increased engagement with community-based support services.